HELP!! I am getting a 'Game has run out of memory.'
Here is a portion of the crash report, I play on a MAC, I'll add some info at the end. I reached out to customer service and they pointed me here. The game has full access to my disk, I have tried every which way to repair it. Cleared cache, deleted EA and sims, installed and uninstalled, removed it from ssd and moved to computer, checked RAM spacing, bottom line I have space and I cant figure out what's wrong.
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Translated Report (Full Report Below)
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Process: The Sims 4 [28369]
Path: /Volumes/*/The Sims 4.app/Contents/MacOS/The Sims 4
Identifier: com.ea.mac.thesims4
Version: 1.0 (1)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2025-04-13 17:36:29.5114 -0400
OS Version: macOS 12.6 (21G115)
Report Version: 12
Anonymous UUID: 139EDCFE-A250-6A11-2EA5-38E365F94AD3
Sleep/Wake UUID: 7001A27F-EC4B-4C22-A185-44A1C3EA6CD5
Time Awake Since Boot: 12000 seconds
Time Since Wake: 915 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x00000
Model: MacBookAir10,1, BootROM 7459.141.1, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Mar 23 2022 19:57:59 version 18.60.27.0.7.8.129 FWID 01-570be953
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: SSK SSD
USB Device: USB2.0 Hub
USB Device: USB Type-C Digital AV Adapter
USB Device: 2.4G Wireless Mouse
USB Device: USB31Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.
