Forum Discussion

Re: Game updated but not giving updated content/game play

@Str8Readytobang

Do you have your Config.log file please? It helps to see your game version, settings and Mac info.

10 Replies

  • === Application info ===
    Name: Sims4
    Version: 1.68.154.1620
    Build: Release
    === Rating info ===
    GPU: 1 GPU Memory: 2 CPU: 3 RAM: 3 CPU Speed: 2300 Threading: 3
    Adjusted CPU: 3067 RAM: 4096 Adjusted RAM: 3584 Cores: 2
    === Machine info ===
    OS version: Mac OS X Version 10.11.6 (Build 15G21013)
    OS prod type:
    OS major ver: 10
    OS minor ver: 11
    OS SP major ver:
    OS SP minor ver:
    OS is 64Bit: 1
    CPU: MacBookPro8,1
    Brand: Intel(R) Core(TM) i5-2415M CPU @ 2.30GHz
    Family: 4
    Model: 7
    Cores: 2
    HT: 1
    x64: 1
    Memory: 4096MB
    Free memory: 1031MB
    VA space: 4095MB
    User: user1
    Computer: User1s-MacBook-Pro
    === Graphics device info ===
    Number: 0
    Name (driver): Intel HD Graphics 3000
    Name (database): Mobile SandyBridge GT2+ [Found: 1, Supported: 1]
    Vendor: Intel
    Chipset: Vendor: 8086, Device: 0126, Board: 000000db, Chipset: 0009
    Driver: Intel HD Graphics 3000 OpenGL Engine, Version: 0.10.0.52
    Driver version: 52
    Monitor: 00000000
    Texture memory: 384MB
    Vertex program: 3.30
    Pixel program: 3.30
    Hardware TnL: 0
    Opt. features: +sab +a8l8 -rgba16f +r32f -bc4 -bc5 -rawz -intz
    === Options ===
    NumBoots 47
    LightingQuality 1
    GeneralReflections 1
    ObjectQuality 1
    VisualEffects 1
    PostProcessing 0
    UseUncompressedTextures 0
    TerrainQuality 1
    EdgeSmoothing 0
    TerrainSlopeScaling 0
    SimQuality 1
    ViewDistance 1
    AdvancedRendering 0
    VerticalSync 0
    UseHiDpi 0
    UiScale 100
    ResolutionWidth 1280
    ResolutionHeight 800
    ResolutionRefresh 0
    SceneResolution 2
    VisualQuality 0
    FullScreen 1
    WindowedFullScreen 0
    FrameRateLimit 200
    DisableScreensaverInFullscreenMode 1
    AudioQuality 3
    Audi🤭utputMode 1
    MasterLevel 255
    VoiceLevel 164
    SoundFXLevel 255
    MusicLevel 255
    MenuMusicLevel 140
    UISoundSXLevel 255
    AmbientLevel 255
    FocusMute 1
    MoodChange 1
    VoiceMute 0
    SoundFXMute 0
    MusicMute 0
    UIMute 0
    AmbientMute 0
    MatchSpeedStereoMusic 1
    EdgeScrolling 1
    EdgeScrollingWarning 1
    EnableTelemetry 1
    InvertHorizontalRotation 0
    InvertVerticalRotation 0
    FPInvertHorizontalRotation 0
    FPInvertVerticalRotation 0
    FPDisableCameraBob 0
    AdvancedCamera 0
    CameraSpeed 100
    FPCameraSpeed 100
    CursorSpeed 100
    CursorAcceleration 100
    ScreenshotPostUI 0
    VideoCaptureSize 1
    VideoCaptureQuality 2
    VideoCaptureSound 1
    VideoCaptureTime 0
    VideoCaptureHideUI 1
    AutonomyHousehold 3
    AutonomyDisabledForActiveSim 0
    SimsSetAgeSpeed 1
    SimsSetAgingEnabled 2
    TradSocialMenuEnabled 0
    MemoriesHelperEnabled 1
    AutoAgeUnplayed 1
    NPCReplacement 1
    TutorialEnabled 1
    MaxProtectedSims 0
    SeasonLength 1
    RainOptions 0
    SnowOptions 0
    TemperatureEffects 1
    FameStartSimsOptedOut 0
    ShowWhims 1
    ShowModListStartup 1
    ModsDisabled 1
    ScriptModsEnabled 0
    ShowOnlineNotifications 1
    AutoReconnect 1
    OnlineAccess 1
    DisableComments 0
    HideReportedContent 0
    AnimaticPack 1000
    SurveysEnabled 1
    MuteTutorialNarration 0
    EnableFTUETutorialStart 0
    === Default Options ===
    NumBoots 4294967295
    LightingQuality 1
    GeneralReflections 0
    ObjectQuality 1
    VisualEffects 1
    PostProcessing 0
    UseUncompressedTextures 0
    TerrainQuality 1
    EdgeSmoothing 0
    TerrainSlopeScaling 0
    SimQuality 1
    ViewDistance 1
    AdvancedRendering 0
    VerticalSync 0
    UseHiDpi 1
    UiScale 100
    ResolutionWidth 1517
    ResolutionHeight 948
    ResolutionRefresh 4294967295
    SceneResolution 2
    VisualQuality 1
    FullScreen 0
    WindowedFullScreen 0
    FrameRateLimit 200
    DisableScreensaverInFullscreenMode 1
    AudioQuality 3
    Audi🤭utputMode 1
    MasterLevel 255
    VoiceLevel 255
    SoundFXLevel 255
    MusicLevel 255
    MenuMusicLevel 255
    UISoundSXLevel 255
    AmbientLevel 255
    FocusMute 1
    MoodChange 1
    VoiceMute 0
    SoundFXMute 0
    MusicMute 0
    UIMute 0
    AmbientMute 0
    MatchSpeedStereoMusic 1
    EdgeScrolling 1
    EdgeScrollingWarning 1
    EnableTelemetry 1
    InvertHorizontalRotation 0
    InvertVerticalRotation 0
    FPInvertHorizontalRotation 0
    FPInvertVerticalRotation 0
    FPDisableCameraBob 0
    AdvancedCamera 0
    CameraSpeed 100
    FPCameraSpeed 100
    CursorSpeed 100
    CursorAcceleration 100
    ScreenshotPostUI 0
    VideoCaptureSize 1
    VideoCaptureQuality 2
    VideoCaptureSound 1
    VideoCaptureTime 0
    VideoCaptureHideUI 1
    AutonomyHousehold 3
    AutonomyDisabledForActiveSim 0
    SimsSetAgeSpeed 1
    SimsSetAgingEnabled 2
    TradSocialMenuEnabled 0
    MemoriesHelperEnabled 1
    AutoAgeUnplayed 1
    NPCReplacement 1
    TutorialEnabled 1
    MaxProtectedSims 0
    SeasonLength 0
    RainOptions 0
    SnowOptions 0
    TemperatureEffects 1
    FameStartSimsOptedOut 0
    ShowWhims 0
    ShowModListStartup 1
    ModsDisabled 0
    ScriptModsEnabled 0
    ShowOnlineNotifications 1
    AutoReconnect 1
    OnlineAccess 1
    DisableComments 0
    HideReportedContent 0
    AnimaticPack 1000
    SurveysEnabled 1
    MuteTutorialNarration 0
    EnableFTUETutorialStart 1
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago

    @Str8Readytobang @panda070217 

    Thanks both. The reason I asked for the Config files was to check your game version number and also your specific Mac model. You're both running the Legacy Edition as confirmed by the 1620 in the patch number 1.68.154.1620. Your Macs are both 2011 models and cannot run the current version of the game. Legacy Edition, even though it appears to update, doesn't receive any updates which is why you do not have any new content and features in your game.

    For more info on the Legacy Edition - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/td-p/8420037

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @panda070217

    Legacy Edition does, the current version which receives extra content, patches and can run packs released since November 2011 does not. More info in the link in my previous post including a list of supported models.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @panda070217

    Exactly. You have the legacy version so you do not get any new updates or content. If you want to run the current version of the game you need to get a newer Mac which supports Metal. Again, the info is all in the link I provided.