My Sims 4 game crashes after the startup screen when I am connected to internet. It runs completely fine if my computer is disconnected from wifi. I use a MacBook laptop to play, and I've never had this issue before. This didn't start happening until the Nov. 7th update. Pls help!
I will include what the error script says below this post
Process: The Sims 4 [12351]
Path: /Users/USER/*/The Sims 4.app/Contents/MacOS/The Sims 4
Identifier: com.ea.mac.thesims4
Version: 1.0 ⚽
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: The Sims 4 [12351]
Date/Time: 2020-12-05 22:07:34.113 -0600
OS Version: macOS 11.0.1 (20B50)
Report Version: 12
Anonymous UUID: 6FB52F3B-A35A-D948-24FA-4D7FB77362D4
Sleep/Wake UUID: 8EB95196-142B-4D4F-908F-0FEF3D6C2299
Time Awake Since Boot: 57000 seconds
Time Since Wake: 4000 seconds
System Integrity Protection: enabled
Crashed Thread: 22
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000017d162058
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [12351]
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG backing stores 3240K 6
CG image 56K 4
CoreAnimation 96K 9
CoreGraphics 12K 2
CoreUI image data 908K 7
Foundation 16K 1
Image IO 4K 1
Kernel Alloc Once 8K 1
MALLOC 226.2M 65
MALLOC guard page 32K 7
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
STACK GUARD 56.1M 36
Stack 26.8M 36
VM_ALLOCATE 2.5G 344
VM_ALLOCATE (reserved) 36K 1 reserved VM address space (unallocated)
__CTF 759 1
__DATA 18.3M 338
__DATA_CONST 12.3M 183
__DATA_DIRTY 549K 101
__FONT_DATA 4K 1
__LINKEDIT 486.5M 24
__OBJC_RO 61.0M 1
__OBJC_RW 2468K 2
__TEXT 265.3M 345
__UNICODE 588K 1
mapped file 75.4M 23
shared memory 52K 7
=========== ======= =======
TOTAL 4.1G 1551
TOTAL, minus reserved VM space 3.7G 1551
Model: MacBookPro11,4, BootROM 424.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f24
Graphics: kHW_IntelIrisProItem, Intel Iris Pro, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1669)
Bluetooth: Version 8.0.1f5, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Here is the textedit document:
I tried that and it still happens :/
I played for 30ish minutes after moving my Sims 4 folder to my desktop and everything ran smoothly. I tested opening the Gallery and that worked fine as well.
