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sless000's avatar
sless000
6 years ago
Solved

The Apple Dock pops up when I hover my mouse to the bottom of the screen

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Mac
What expansions, game packs, and stuff packs do you have installed? Discover University Legacy Edition
Steps: How can we find the bug ourselves? CD key: <Removed by CM. Please keep that information safe>
What happens when the bug occurs? When I scroll down to the screen (full screen mode), my Apple Dock shows up.
What do you expect to see? No Apple Dock at all when I play the game.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

Apple Dock on bottom of the screen when you hover mouse to bottom of screen: Google Chrome, iMessage, Launchpad, Calendar, iTunes, etc.

mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago
    @sless000

    This is normal behaviour and not a bug. If you play in full screen mode the Dock will not pop up when you move your cursor to the bottom of the screen.

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  • Calion42's avatar
    Calion42
    5 years ago
    @Bluebellflora It’s definitely in full screen mode—in its own Space—and definitely popping up the Dock whenever I mouse over to the right of my screen in Catalina.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @Calion42

    Hmm. I did manage to get my Dock to appear twice during testing in Mojave and Catalina but it seems very intermittent whereas moving the cursor to the top of the screen always brings up the top menu bar.

    I tend to play in windowed mode as I like being able to drag the game window to whatever size I prefer. That is an option available then you can move the window slightly over to the left so you don't go near the Dock.
  • Calion42's avatar
    Calion42
    5 years ago
    @Bluebellflora That’s an interesting idea.

    However I was less than perfectly clear earlier; it only pops up every time in CAS or on the main screen; only sometimes in the game itself.

    And my menu bar never pops up no matter what. Odd.
  • groenroos's avatar
    groenroos
    5 years ago
    @Bluebellflora wrote:
    @Calion42

    Hmm. I did manage to get my Dock to appear twice during testing in Mojave and Catalina but it seems very intermittent whereas moving the cursor to the top of the screen always brings up the top menu bar.

    I tend to play in windowed mode as I like being able to drag the game window to whatever size I prefer. That is an option available then you can move the window slightly over to the left so you don't go near the Dock.

    Yep, definitely using the proper fullscreen mode where the game slides onto its own desktop space.

    My experience is consistent with yours - the Dock appearing is intermittent and certainly doesn't happen every time. I do think I've gotten the top bar to appear a few times as well. It's not exactly a game breaking bug for me at least, but would be good to get fixed if possible.

    I prefer to get fully immersed in the game, so windowed mode is a no-go for me.

  • Calion42's avatar
    Calion42
    5 years ago
    @Bluebellflora "But it's not a glitch, it's just the way the Dock works. You could move your Dock to the side of your desktop. Go into System Preferences > Dock and play around with the settings.”

    But it’s not. The Dock doesn’t show up in any other full-screen game I have. This is something the application can control. It’s just that Sims 4 doesn’t. And where you put it doesn’t matter. No setting will help this that I’m aware of.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago

    @Calion42 

    That comment was from a year ago, before you posted in this thread and provided more information. Didn't we just go over this over the last few days and ascertain that it's intermittent and yes, possibly not behaving as intended? I'm confused... 😕

  • Gnarlsburg's avatar
    Gnarlsburg
    5 years ago

    I can get it to run in full screen but it isn't handling it properly. My toolbar UNHIDES itself when I mouse over it. It should stay hidden.

  • 0wsrkk32pqcz's avatar
    0wsrkk32pqcz
    4 years ago

    This is old so I doubt anything will be done but I"m having the same problem too. I'm taking practice tests for an exam and can't advance to the next question (the next button is located at the bottom right of the screen) without using hotkeys because the dock keeps popping up. Even when I place the dock on the left side of the screen, it will still pop up when I go to the bottom right. This is really really really annoying.

  • IGHOR-July's avatar
    IGHOR-July
    Newcomer
    6 days ago

    You can stop the Dock to appear on selected displays by using DockLock Lite app from the Mac App Store. I hope it helps.

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