I have had sims 4 for over a year now with no problems. Since around boxing day (of 2017) I am no longer able to open the game. I can open Origin and go to Sims 4, but when I click play the game says not responding and won't even go to the loading screen, it just won't even open... is anyone else having a problem with this game? can anyone help me?
I tired to run it, but my computer says "no available applications can run it" (in regards to the test)..
sorry to clarify it says it is for windows and my macbook does not support it
What I could find about my graphics was :
Intel Iris Graphics 6100
Have marked this to be moved to the Sims Mac section.. Until you hear back, here is a few more things
"Looking for Mac help to get you back into the game? Then you are in the right place!
We have several guides available for Origin and related games. Just click on one of the links below that describes the problem that you are experiencing:
Feel free to create a new thread if you still need further help. But make sure that you detail the problem that you're experiencing and which steps you've already tried. Lastly, make sure to add your system specifications for crashing and freezing related issues.
Note that we also have a dedicated Sims Mac forum.
How can I tell if my Mac meets those requirements?
Use About this Mac to check how your Mac matches up with the minimum and recommended requirements.
nb: Hope the above helps, if not please wait until it's moved to the Mac section and someone answers there...
Right, let's see if we can get you some Mac specific help 🙂
Can you please disable Origin in-game and see if that helps?
I know you've posted some info in previous posts but please can you provide more information about your Mac and game (if disabling Origin didn't work). Instructions on how to do so and info needed here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Hello,
I have tried disabling origin in game and that still doesn't help, I have also tried opening sims 4 out of my applications instead of origin and it still won't open.. it just goes to the rainbow wheel and says not responding...
I honestly don't know what to do anymore, I am really upset that I have spent money on this game and can no longer play it.
Can you please provide all the information I asked for in my previous post? If you follow the link it gives you instructions on how to find it and what I need 🙂
Hello,
So from what I can see (I'm not very good with computers)..
I have a macbook pro version 10.11
the processor is Intel Core i5
the graphics are Intel Iris Graphics 6100
on my memory I have 8GB
and on my hard drive I have 40 GB free...
And what model and year is your Mac? There are various different MacBook Pros and Apple have been producing them for over a decade 🙂
