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alicegothspell's avatar
alicegothspell
Newcomer
7 hours ago

Cannot Download Maker Packs from Marketplace

Hey!

I recently bought some Maker Packs from the Marketplace, but when I try to download them, it simply does not. The downloading bar appears at 0%, and after a few moments, it says "Download Failed". When I go to the Download Manager, it states "Couldn't Complete Download". It also does not allow me to delete this message.

The packs in question are "Reader's Nook", by ValiaSims, and "Rustic Nest", by KKBsMM.

I've tried to clear the cache, repair the game, uninstall and reinstall the game - but nothing worked.

What can I do?

downloads

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 hours ago

    alicegothspell​  Please open this location:

    C:\Users\your username\AppData\Local

    Let me know whether there's a TS4 folder inside, and if so, whether it has any files inside it.  There should be two .dat files, plus one .bpf file per successfully-installed Maker pack, although it sounds like you haven't been able to install any yet.

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