Can't ever access these 3 packs again
In 2019, I made a purchase totalling almost $60 for three different packs: Backyard stuff, Strangerville, and Get Famous. I haven't been able to download these packs onto my PC (I can't honestly reca...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHi there lolagranola
It sounds like these packs haven't been fully removed form your account- this isn't something we can help with over the forums, but live support can review your account and make sure those have been completely removed.
Please submit a request here to speak with live support on this again, I'd also recommend you attach this forum conversation when you reach out so the team has further info to reference.
