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jfraun's avatar
jfraun
Seasoned Newcomer
2 months ago

Computer crashes every time i open Sims 4.

I uninstalled the EA APP and the game. Reinstalled both./ NO custom content, but the game will not run and my computer freezes completely. I bought almost every expansion pack and stuff, I can not play at all.

 

1 Reply

  • jfraun  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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