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silas10788's avatar
silas10788
Seasoned Newcomer
13 days ago

Enchanted by Nature expansion issue

i preordered the game and once i went to install last night, it got to the add on and then gave me an error message that game ownership disabled or deleted. the digital fairy content is what seems to be hanging up.  

i tried to clear cache, disable mods and restart computer/app, it hasn't helped. i went ahead and canceled the download the first time and once i loaded my save, it showed a duplicate of the same world for Inisgreen. 

has anyone else also experienced double worlds and/or been able to fix the ownership issue? repairing will keep causing the pop up to happen. 

6 Replies

  • silas10788​  The "game ownership disable or deleted" error is a known issue:

    Fairy Garden EA app Error - "Game Ownership Disabled or Deleted" | EA Forums - 12331060

    So is having two copies of a world:

    Maps from DLC appearing twice on Overview page | EA Forums - 4946440

    The latter at least has a workaround:

    https://sims4.crinrict.com/eng/2022/06/world-appears-twice-on-world-map/

    For the former, if you clear the EA App's cache, you should at least be able to get around the error.  Whether you can install the bonus content is another matter, but even if you can't, the rest of the EP should work, and the bonus content should install too once that error is cleared up.

  • Me too, please let me know if someone has an answer because I have seen mutiple posts with this same problem

  • silas10788​  If you remove the new expansion and load your save without it present, there will necessarily be zero copies of Innisgreen available on the worlds list.  If you then save your progress, reenable or reinstall the new EP, and then load your save again, do you see one or two copies of the world?

    The "game ownership disabled or deleted" error is on the EA side.  There's nothing you can do to fix it yourself, at least at this time.  But you can work around it.

    g83nsvplt670​  Please see my previous post.

  • silas10788's avatar
    silas10788
    Seasoned Newcomer
    11 days ago

    So I was just messing with that again. When I removed all save and mod files, and loaded fresh, it was one single. 

    Placing the save and mod folder caused it to duplicate. The second world is completely empty also. I cannot figure out now which file is causing the issue. I dropped just one save file back that was the main and the rest of all the mods. 

  • silas10788​  Your save will likely continue to be affected until you save your progress without Enchanted by Nature present at all.  Have you done that yet?  If not, I can't suggest anything else until you try it.

    It is also possible that one or more of your mods is contributing to the issue, so please leave them out until you've fixed your save.  Or else test your mods with a new save and figure out which one causes the world to duplicate, then remove that.