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cf94c5697071cdec's avatar
cf94c5697071cdec
Rising Novice
2 months ago

Game don't open / open lag and shut down

Hi, since the last update (nov 05/25) my game don't open or open, lag while the animation and close back to the EA app with an error message (screen). Without mods and cc my game works fine so i clear my cc folder in order to find what causing the issue. After several try mods wasn't the problems, it was the custom content. I try to repair them, dowload fresh cc nothing works, either the game don't open or again open, lag and close. Here is the list of what i try next : 

  • Repair game
  • Rename Sims 4 folder 
  • Reinstall the game and EA app
  • The -dx9 tricks 
  • Look at windows defender 
  • Delete all cache folder 

The randomness of the bug makes me think that the problems is not with the cc but much deeper, so i'm kinda lost. I apologies if there is any mistakes in this message, english is not my first langage as u can see. Thanks u for reading this and for ur help ! 

* DxDiag : https://docs.google.com/document/d/15Nzr95pSy1-_lqjWQnXZBHy7u0WCJgQIeNpKuWfEiN0/edit?usp=sharing 

 

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