Game refusing to load

malavu  To be clear, you moved the Sims 4 folder out of Documents > Electronic Arts, and you did NOT add anything to the new folder the game created?  Please open this folder anyway and look for any saves or Tray files in case OneDrive restored some of your content.

If that's not the issue, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

I've checked the folder so many times, it is always empty. By that I mean folders like saves and tray, as well as mods. I've attached the file below, just please tell me you have a solution to this.

malavu  Your computer's page file is a decent size but is almost all used, which suggests there are a lot of background processes eating up resources, maybe enough that Sims 4 doesn't have sufficient memory to run properly.  So please restart your computer, wait five minutes without opening any apps, and then open only the Task Manager, and let me know how much Memory is in use, as a percentage.  If it's more than 50%, click the Startup icon and post a screenshot of the list of startup apps, so I can see what you might want or need to disable.

If RAM use is less than 50%, try to open Sims 4, but with nothing else running other than the EA App.

It is above 50%, 62.5%. Screenshot is down below.

Update - I just retried using offline mode again, this is the first time trying after resetting my laptop since I already tried before. Offline mode works, so I'm thinking that this might be an internet issue.

I got it working, my internet was fine but it looked like there was a glitch or something. I opened sims 4 in offline mode and then turned online mode on in Ea before sims 4 could open fully. It did end up working, thank you for your help though. Just gotta hope it stays working 🤞

malavu  That's good to hear.  I would suggest disabling the EA App, Steam, Edge, and Spotify on startup.  They'd all run exactly the same as soon as you opened them, but they wouldn't be eating resources while you weren't using them.

If you want to get of OneDrive, that's a separate conversation and a whole process, but let me know and I'll post instructions.  You could also leave it enabled overall but keep it away from your Sims 4 data.