Forum Discussion

TM95Gerardo's avatar
TM95Gerardo
Rising Novice
6 months ago

household loads for a few seconds and then the game closes

(The worst update in years?) I was about to play the game as always but when I loaded my home unit, for a few seconds the game closed, I have tried everything from removing all the mods to generating a new folder in documents, in the end the problem was with the saved game BUT, I have not had any interaction with the last expansion pack. Honestly, I think it was one of the worst updates in years.

5 Replies

  • TM95Gerardo's avatar
    TM95Gerardo
    Rising Novice
    5 months ago

    i tried unnistalling for rent expansion but didnt works

  • TM95Gerardo​  Do you still need help?  If so, please let me know whether you can load a different, previously-unplayed household in the same save.  Please test with no mods or custom content present. 

    Please also open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try to load your main household again, and if you can't, look for a new lastexception.  If you find one, open it and delete its first line of text, then save and attach it to a reply here using the paper clip icon.

  • TM95Gerardo's avatar
    TM95Gerardo
    Rising Novice
    5 months ago

    I already did everything you said, and still the game closes when I want to load my household

  • TM95Gerardo​  Okay, but I asked what happens when you play a different household.  And I also asked you to look for a lastexception file related to the crashing.