i have no idea what the issue is. I have a gaming laptop that can handle just about anything. The specs are immaculate and i own just about every pack I've taken out every single mod and custom content in my game and every save that i have just to make sure there weren't any corrupt files and it STILL CRASHED 💔. I've repaired the game over and over and it is still doing it. I'm starting to think it's just the sims game at this point. Is anybody else having this problem? If so can you please give me some advise or help? I don't even want to play the game anymore because i can't figure it out. Anything will help. Thank you!! ❤️

Yeah girl I'm having the same issue right now. \don't even trip I think it's EA.

Hi, i've tried all of this, still no luck unfortunately :(

I am also having the same issue, gaming pc and all. Updated drivers and everything listed above. :(

I'm having the same problem. I updated the game, and after a few seconds, it crashed.I've tried everything: removing mods, repairing... I don't know if I should wait for another update.

yup!! my PC is super beefy and never has issues running the game, i swear it's this update

it wont work! | EA Forums

14 Replies

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EA_Cade
Community Manager
2 days ago
Hey all,

We're now tracking this issue as a bug in the thread here, please use the linked thread going forward.

Thanks!
macpappi
Seasoned Newcomer
2 days ago
Wanderlustpjd YESSSS!!!! So EA fed us the normal BS that didn't work... they always blame the MODs. I had tried everything... I had removed the mods, but I then discovered the game would load if I removed my saved games, WTF! I did ALL the crap EA said to do, I even moved my MODs and saves, uninstalled and reinstalled the game... same thing, it wouldn't load with my saved games in the file.
So I did exactly what you said... I removed them... started a game, saved it... then closed out... loaded my save files back in and yes!!!!! It worked!
EA, take note... it shouldn't take random people to figure out issues... if there is a known issue and an easy fix, it should come from you all!!!! Not the normal clear the cache, blink three times and say "there's no place like home"!
Wanderlustpjd
Seasoned Novice
2 days ago
Guys... This worked for me... The mods don't have ANY problem...
I started a new game and renamed my saves folder to saves2. Started a new game and saved. Then I copied my save slots from saves2 to saves and then I ran the game and loaded my old save file and IT WORKED!!!!!!
SimsLinaT
Seasoned Newcomer
2 days ago
im having the same issue. everything is up to date, no mods and ive repaired the game and restarted my computer. its still crashing during the loading screen - what is going on lol
elzzbelzztheSim
Seasoned Newcomer
2 days ago
I've had this issue since the hobbies and businesses update, I've got An Acer Nitro 5 and I've never had any issues playing sims before and now every time I open the game I get to the menu screen and it shuts my laptop down.
Wanderlustpjd
Seasoned Novice
2 days ago
PPL I realized I was on the wrong topic because I'm a MAC user... but I tried to run the game without my save file and it worked... not the solution I was hoping for but it is what it is... the problem isn't even the mods!!!!
Wanderlustpjd
Seasoned Novice
2 days ago
I use a brand new MacBook Pro 16" with a M4 Pro processor with 24 GB of RAM and 512 GB HD... I think that's bulky enough to run Sims 4
Wanderlustpjd
Seasoned Novice
2 days ago
I've done all that and still not working
murdervamp
Seasoned Newcomer
2 days ago
yup!! my PC is super beefy and never has issues running the game, i swear it's this update
princessimmer01
Rising Novice
2 days ago
I am also having the same issue, gaming pc and all. Updated drivers and everything listed above. :(