My game is total mess after the update

Question

I uploaded the newest things.&nbsp;I tried for the first time to play scenarios. I bought a house, but when sims went there. There was no house, I could not build anything because there will be no walls (but money did go down). I added a room and the furniture did come up but no walls. My sims could not even go into the lot.&nbsp;I tried to make a new sim, but then the screen was white and then it crashed. I did this multiple times.&nbsp;I tried to load my own family, but when I tried to get them to a house, game said that they have 0 money, so i cant buy any since they were not anymore in their house.The thing that the game said was&nbsp;"The game failed to save. Please exit to the main menu and then click play to reload the game. Error code: 22)"An unknown error occurred. Code 00000008:00000000000000c8My game version is: 1.112.519.1020 DX11I tried to delete the whole game and then install it and the add ons. But the same problems happened.I tried to repair the game from the EA app,I dont have any mods or stuff like that.&nbsp; &nbsp;I dont know what to do anymore. All of this happened after the update.&nbsp;I literally cant play any. And I really wanted to do the event stuff for the first time.&nbsp;&nbsp;&nbsp;

puzzlezaddict · Answer

Anubis1983&nbsp; Among the steps you took, did you try playing in a clean folder?&nbsp; If not, please do so now. &nbsp;Move the entire Sims 4 folder out of Documents &gt; Electronic Arts and onto your desktop. &nbsp;When you launch the game, a clean folder will spawn with no content. &nbsp;(Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) &nbsp;Don't add anything to the new folder yet; just start a new save and see how it runs.
If that doesn't help, please try playing in a new admin Windows account.&nbsp; Make it local, as in, don't link it with your Microsoft account or any email address.&nbsp; You'll be able to launch the game without reinstalling anything, but your user data won't be available.
Let me know which problems persist in each instance.&nbsp; Either troubleshooting step could solve some but not all of them, and that's helpful information too.

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My game is total mess after the update

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