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01531269's avatar
01531269
Seasoned Newcomer
2 months ago

My sims 4 game just doesn't work

I've been having this problem since the update when through without my permission a few days ago. Every time I start the sims my screen flashes white and black and then the screen goes white and it w...
  • puzzlezaddict's avatar
    2 months ago

    01531269  Try disabling these settings, in Windows Settings > System > Display:

    Game won’t launch | EA Forums - 4992631

    If that doesn't help, please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the camera (Insert Media) icon included with the other formatting buttons.