Older packs unavailable in game after bundle purchase

puzzlezaddict​ Well, I just got off the chat with EA support for a fourth time.

Allegedly, the DLC doesn't work because I requested a "chargeback" for every single DLC purchased before this year. Not sure how or when I could have done that, because my Steam library says I have all of them 1. as verified purchases 2. downloaded and installed and 3. connected to my account. I have also contacted Steam support, who say go to EA because everything is fine on our end. I go to EA, they say go to Steam.