puzzlezaddict One would definitely hope so, but this is now almost 72 hours of me going back and forth with EA support after verifying with Steam that the issue is absolutely NOT on Steam's end, but EA's. All of the DLCs are owned and managed by Steam, they are verified purchases on Steam (and it says as much on Steam itself as well as the EA app). But no, I kept getting told to either go back to Steam, or to just reinstall the EA app over and over again.
Today alone I got two conflicting responses:
1. That it is a chargeback issue, and the DLC has been completely disabled or deleted from my account because of this alleged chargeback that is listed for my EA account (???) but has no date attached to it (?????)
2. There is no chargeback; it is an entitlement sync issue due to the bundle purchase. The chat was immediately closed by the agent after they said they would conduct a "deeper entitlement review."
Thankfully, now I have been told that the issue is being escalated (apparently) to the actual game team, but I need to wait 48 hours before contacting EA Support about it again. Really, really sucky and frustrating situation all around.
