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0fd87ec4ba6dabb7's avatar
0fd87ec4ba6dabb7
Newcomer
20 hours ago

One drive issues, all sims 4 related

Hi, I'm not technical at all so please forgive me. I have an Asus Tuff gaming laptop purchased 8 months ago with Sims 4 on it, and a few Microsoft apps like Word and Excel and about 1,000 pics of my dog that passed. There isn't anything else on the laptop. About 4 days ago I got a pop up from One drive asking did I want to delete 2,500 files or keep them. I pressed keep and thought nothing else of it. Now I'm getting the pop up a million times a day, and the number of files it wants to delete is increasing and it's now doubled. When I've clicked the name of the files, they are all sims 4 related files. Do I just press delete? I dont use Mods or custom content, and have the option turned off in game. Im not clever enough to know how to use them, so Im unsure what Ive done causing it. I want the pop up to stop. I don't want to lose my sims game and I don't want to master reset my laptop and lose pics of my dog. Please can someone help me? The message give me a file name of ZoneObjects. Pic attached. This happened after the recent update around 8th Feb (ish) with the new time traveller task thing. 

no cc or mods
updates

4 Replies

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  • mddsteeze's avatar
    mddsteeze
    Newcomer
    11 hours ago

    Did this work for you by any chance? I am also getting the same issue. 

  • 5leepy_5eb's avatar
    5leepy_5eb
    Seasoned Rookie
    19 hours ago

    So, my One Drive is constantly deleting the sims files and everything is running perfectly fine, I never lost any data to it so you can probably go ahead with letting the One Drive delete those. If you want to be on the safe side, just make sure you create a backup of your safe files (you can put it on an external drive or a USB). You can do that by going to your Documents -> Electronic Arts -> Sims 4
    From there you want to copy your saves folder and UserSetting.ini

    What I believe is happening with all the files is the game loading up the gallery images and stuff like that and they need to be stored somewhere. My One Drive automatically deletes all those files after every sims session I have.

    I hope this helps and saves the pictures of your late doggo <3