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AimeeHart30's avatar
AimeeHart30
Seasoned Newcomer
4 days ago

problems since the update

I’ve been having problems with my Sims since the Marketplace update. First, all my packs were deactivated, I didn’t do that myself. Then all my households were marked as “not in world.” After that, all my houses in the pack worlds disappeared as well. Every time I place them on a lot, switch to another household, and then come back, the house is gone, but when I click build mode, the house is there again. I really don’t understand how this is happening. I don’t use mods, and I’ve never really had issues with The Sims before.

1 Reply

  • AimeeHart30​  Are your packs loading in a new save?  Please test and let me know.  If not, please delete UserSetting.ini, in Documents > Electronic Arts > The Sims 4, then try again.

    Once your packs are loading, try recovering a backup version of your main save, as described here:

    https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

    And see whether the backup works properly.  What you've described is a common symptom of save corruption, but it might be due to the pack loading issue and not permanent.