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ScaredyCat27's avatar
ScaredyCat27
Rising Novice
5 months ago
Solved

Random Crashes

My Dxdiag + sims 4 last crash log files My game crashes seemingly randomly and it is making the Sims 4 unplayable. I will be playing as I normally do and it will suddenly freeze for a couple seconds...
crashing
custom content (cc)
expansion packs
game packs
hardware
kits
mods
steam
  • puzzlezaddict's avatar
    puzzlezaddict
    5 months ago

    ScaredyCat27  Did you remove half of the text of your dxdiag on purpose?  A lot of the missing info is actually very relevant in some circumstances, and if you're providing the dxdiag for other people to look at, presumably you don't know whether that info matters in your particular case.

    At any rate, force the game to run in DirectX 11 mode.  Open the EA App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 months ago

ScaredyCat27  Did you remove half of the text of your dxdiag on purpose?  A lot of the missing info is actually very relevant in some circumstances, and if you're providing the dxdiag for other people to look at, presumably you don't know whether that info matters in your particular case.

At any rate, force the game to run in DirectX 11 mode.  Open the EA App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.

  • ScaredyCat27's avatar
    ScaredyCat27
    Rising Novice
    5 months ago

    puzzlezaddict I didn't realize what's missing from the dxdiag was important, I was going off of what a post from several years ago said was important, here is the full dxdiag. When I click on manage it doesn't have an option saying view properties, only manage add-ons.

  • ScaredyCat27's avatar
    ScaredyCat27
    Rising Novice
    5 months ago

    puzzlezaddictI just figured out that I can run Direct X 11 mode from steam, and now my game is working perfectly! Thank you for your help!

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