hailseg Does this happen in a new save, on a default EA-made lot? Please test and let me know.
If the new save works fine, test your old save, moving your existing household to a blank or EA-made lot, nothing from the Gallery or your own library. You don't need to save your progress; this is just a test.
If the sims won't follow instructions in the new save, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.