Sims 4 Crashing on startup
Hi there!
A few days ago, I installed the Sims 4 using EA's desktop app, and it worked perfectly. Built a house, had a save file... the next day when I went to start up the game, it crashed on open. Hardly even could play the music before it stopped working.
I ran through every diagnostic thread I could, took the file out of the EA folder, put it on the desktop. Repaired the game. Uninstalled, reinstalled, restarted the computer...
Now I tried downloading it on Steam and playing it just to see if that would be any better, and again I'm running into the same issue.
(Side note - I never installed mods or CC)
I attached the DxDiag as I've seen other posters do / are suggested to do. I'd really appreciate the help!
Jcmaddalina Thanks for the dxdiag. Please plug your two monitors directly into your graphics card, not into the motherboard as you've currently done.