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Cookie_Heartss_'s avatar
Cookie_Heartss_
Seasoned Novice
2 months ago

Sims 4 keeps crashing on startup

It's been over 2 weeks since I've been having issues with EA like switching to Steam because I couldn't download, then going back to EA after I made a few changes to get it unstuck since Steam was WA...
crashing
ea app
lag
launching
  • Cookie_Heartss_'s avatar
    Cookie_Heartss_
    30 days ago

    I was able to do some testing and I fixed it! I just needed a new folder, and then I had to do a bunch of 50/50 methods on my mods, my game is perfect now. Thanks for trying to help me though!

puzzlezaddict's avatar
puzzlezaddict
Hero+

Cookie_Heartss_  This is the same dxdiag as before, right down to the time stamp.

While most of the crashes in your dxdiag are from Sims 4, patch 1.108, released in July, there is one crash of the EA App, so it's worth doing a clean uninstall of the App.  Use Revo Uninstaller (the free version is fine), and select the Intensive scanning method when asked.  Restart your computer before reinstalling the App.

If this doesn't help, I do need to see a fresh dxdiag.

Cookie_Heartss_'s avatar
Cookie_Heartss_
Seasoned Novice
30 days ago

I was able to do some testing and I fixed it! I just needed a new folder, and then I had to do a bunch of 50/50 methods on my mods, my game is perfect now. Thanks for trying to help me though!

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