Sims 4 takes over a half hour to load
I play Sims 4 with no mods. I have several packs and add ons. I have completely removed Sims 4 from the computer and reinstalled it. I've run for updates and used the help I've seen on here, but it still takes a long time to open. Once on, I can play for about 2 hours and then it completely freezes. dx info below
Time of this report: 5/14/2025, 17:10:44
Machine Id: {06838119-F565-4AAB-B24E-597D37512708}
Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: Katana 15 B12VGK
BIOS: E1585IMS.317 (type: UEFI)
Processor: 12th Gen Intel(R) Core(TM) i7-12650H (16 CPUs), ~2.3GHz
Memory: 16384MB RAM
Available OS Memory: 16088MB RAM
Page File: 9919MB used, 7576MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.7.0
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.3912 64bit Unicode