Forum Discussion

Rising Newcomer

3 days ago

Some add-ons not installing after 09.22.26 update

Sims 4 just updated but for whatever reason won't install a few of add-ons (that were downloaded prior to the update). Each download will get up to 2% and then tell me something went wrong. I a...

Community Manager

2 days ago

Hey danimarch22,

Can you also try doing a clean reinstall of the EA App before starting the download again to see if there's any improvement? It'd also be worth running through this guide for games that won't download or install in the EA App, if you haven't already.

Let us know what you're seeing afterward. Thanks!