girlinyellow Thanks for the dxdiag, which shows that your computer is soemwhat low on free storage. That shouldn't cause this issue by itself, but sometimes there are complications, for example OneDrive could start pushing your files to cloud storage.
Point is, try clearing another 10-15 GB or so, for a total of 25-30, and restart your computer, then see whether it helps. If it doesn't, try playing with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
