Endless Loading/Crashing when trying to load a certain lot (broken object(s))
Problem
When trying to load a certain lot, the game either crashes or endlessly loads. This particular issue is tied to that building. It causes the same issue on any lot you place it on from the gallery and is tied to the furniture. It usually happens with lots that have objects placed with MoveObjects or T.O.O.L and are placed on top of each other.
This issue has nothing to do with save game corruption.
There are several issues that cause endless loading. Please see this for more details: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259.
Determine if this is your issue
KEEP BACKUPS OF YOUR SAVE GAME!
The easiest way to determine if the lot you are trying has this issue is, to load it without furniture. Use the following techniques to do so
- You're trying to place a lot from the gallery that just crashes/endlessly loads: Place the lot unfurnished
- The lot is a residential lot: Either move a family in without furniture or move the family in the lot out with all the furniture.
- The lot is a commercial lot: Try to load it from the map in build mode (see below) and then change the lot type to residential and proceed as above.
If the lot loads after doing this, then this is your issue.
Suggestions for troubleshooting
The process to find the object(s) that are causing the issue is really tedious and you need to make sure it's worth it. Maybe it's easiest to refurnish or use another lot.
- Try to load the lot in build mode. If that fails, load the lot next to it in build mode and pan around a bit (I have no idea why that seems to work, but it helped me getting crashing lots to load), then go back to the other lot.
- Once you loaded the house, change it to residential if it wasn't already and move someone in without furniture. Load the lot and check if that works. Take note on how the lot looks. Everything that's still there is not an issue if you were able to load the game that way. Save this under a new name. You might need to refer back to it.
- Go back to the save with furniture and try the loading again. This time just delete the house. You can grab it to move around and then delete it. Check again if the problem is gone. If not, the issue is outside, if so, the problem is the house (it could theoretically be both but for now assume it's not. To be sure, you can delete everything BUT the house and see if the problem still occurs).
- Once you know if it's the house or the outside, you can start searching.
- Outside: Delete one half of the lot, then test. Then test the other half. Then do half of the half until you find the object or object group. Depending on the amount of objects used, it could be easier to just delete a whole structure. Up to you.
- Inside: Delete floor by floor and then room by room to find the room that contains the faulty item. Then go from there.
