My sims either won't follow a command (just stand there) or they "do" it without actually moving. For example, they will go to sleep without getting into bed. I've linked to a video to better explain. As you can see from the video this is without mods/cc installed. I play on an M1(2020) Mac.
Edit By Crinrict: Adjusted Title fit the old fixed version of this
This has just started with the newest update to 1.118.242.1030. Not everyone can finish their quests in the Forever Friends Event. I'm still trying to find a way to fix it...I'll keep ya posted if I find out anything that helps.
Bri423 Please instead do a clean uninstall and reinstall of the game and the EA App, as described in the accepted solution of this thread (for a different issue, but the process is the same):
[CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game | EA Forums - 11831673
If that doesn't help, please try playing again in a clean boot in the new Windows account, as you could in theory have multiple issues. The clean uninstall/reinstall may change the outcome of the clean boot.
puzzlezaddict I tried a new save. The bar that shows my sims, needs, phone, all that is gone. The glitch, I didn't stay long enough to see if it would happen again. I couldn't see the time on my new save due to that bar being gone. I uninstalled and reinstalled, the bottom bar is still gone.
When I try to get them to do anything, they just stand there. Ive tried resetting them, but they will not complete the task even after that. I cannot get them to greet anyone, they just dance with each other. It will not fill the fun meter either when that happens. I cannot get them to enter the house. They wont do anything. Tried on 2 different saves, reset the computer, and logged out of steam/EA and logged back in. nothing seems to work.
Oh I am also so glad to hear it's not just me! I was blaming myself too.
Bri423 Does this happen in a new save too? There's a current bug report for saves freezing at a certain sim-time of day:
Time/Sim freezes while environment still moves | EA Forums - 11885395
But it doesn't usually happen in all saves, at least not new saves with fresh sims on default EA lots. (Reusing content from the Gallery or your library can reintroduce a variety of issues.) So please test a new save, and also let me know whether you think the bug report applies to you.
If the bug report does match what you're seeing, the thread is labeled Needs Info, so EA is looking for saves, as you can see referenced here:
Time/Sim freezes while environment still moves | EA Forums - 11885395
I have attached a link to a video I took of my sim hugging the air instead of the stuffed animal from the newest event. Plus my sim getting into a 'asleep' mood but not actually being in bed?
https://drive.google.com/file/d/1__xqIy1_kQ4_xqeNWOwtxyWFVowBrTYj/view?usp=sharing
Here is the LE I get when opening my game
As you can see in the video, the first interaction the sims perform after being reset works fine, but any interactions following do not work at all.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>b65d379dd7745d568d36480</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-24 13:26:14</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1030-1.200.000.677.Release</buildsignature><categoryid>constraints.py:1305</categoryid><desyncid>b65d379dd7745d568d36480</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Error during initialization of service tuning_instance_manager. This will likely cause additional errors in the future. (AttributeError: 'Somewhere' object has no attribute '_enforce_social_group_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 283, in _execute_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 304, in _execute_func_and_calculate_time File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_instance_manager.py", line 50, in on_start File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_instance_manager.py", line 105, in _use_animation_constraint_cache File "T:\InGame\Gameplay\Scripts\Server\animation\animation_ac_cache.py", line 160, in read_ac_cache_from_resource File "T:\InGame\Gameplay\Scripts\Server\animation\animation_ac_cache.py", line 188, in _merge_cached_constraints File "interactions\constraints.py", line 1305, in interactions.constraints.Constraint.get_enforce_social_group_routing_surface AttributeError: 'Somewhere' object has no attribute '_enforce_social_group_routing_surface'rtim=0 Client Session Time: 27.60 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,550,0,6063 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2050 nvd3dum.dll 32767.65535.65535.65535, GUID: 89220A1D-7040-CDB8-3279-F3A7D74EED5A </desyncdata></report>
</root>
I've tested this with all my mods removed
Sims, upon being ordered to sleep, will immediately go into the 'Asleep' Mood, without walking to the bed/couch or anything. they just stay exactly where they were, now in the asleep mood????
Also, upon being asked to hug the new stuffed toy, child sims will stay exactly where they were before, and play the hug animation, which often results in them hugging the empty air in front of them.
I also recorded a video of my child sim having issues moving to hug the stuffed toy, and general issues regarding following given commands, however when I try to upload it it says the file is not supported, I would appreciate help with that.
I have the LE here
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>fa699a3d615d8c4a68d35c40</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-24 12:51:07</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1030-1.200.000.677.Release</buildsignature><categoryid>constraints.py:1305</categoryid><desyncid>fa699a3d615d8c4a68d35c40</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Error during initialization of service tuning_instance_manager. This will likely cause additional errors in the future. (AttributeError: 'Somewhere' object has no attribute '_enforce_social_group_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 283, in _execute_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 304, in _execute_func_and_calculate_time File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_instance_manager.py", line 50, in on_start File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_instance_manager.py", line 105, in _use_animation_constraint_cache File "T:\InGame\Gameplay\Scripts\Server\animation\animation_ac_cache.py", line 160, in read_ac_cache_from_resource File "T:\InGame\Gameplay\Scripts\Server\animation\animation_ac_cache.py", line 188, in _merge_cached_constraints File "interactions\constraints.py", line 1305, in interactions.constraints.Constraint.get_enforce_social_group_routing_surface AttributeError: 'Somewhere' object has no attribute '_enforce_social_group_routing_surface'rtim=0 Client Session Time: 29.97 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,550,0,6063 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2050 nvd3dum.dll 32767.65535.65535.65535, GUID: 89220A1D-7040-CDB8-3279-F3A7D74EED5A </desyncdata></report>
<report><version>2</version><sessionid>fa699a3d615d8c4a68d35c40</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-24 12:52:17</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1030-1.200.000.677.Release</buildsignature><categoryid>animation_element.py:293</categoryid><desyncid>fa699a3d615d8c4a68d35c40</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception resuming Element (RuntimeError: ASM Listen is being called repeatedly with a zero-length duration. Interaction: <class 'animation.animation_interaction.AnimationInteraction'> Posture: <class 'sims4.tuning.instances.posture_Stand'> States: ('Listen',) -> () ) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 236, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 385, in _resume File "T:\InGame\Gameplay\Scripts\Server\animation\animation_element.py", line 293, in do_begin RuntimeError: ASM Listen is being called repeatedly with a zero-length duration. Interaction: <class 'animation.animation_interaction.AnimationInteraction'> Posture: <class 'sims4.tuning.instances.posture_Stand'> States: ('Listen',) -> ()rtim=0 Client Session Time: 29.97 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,550,0,6063 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 2050 nvd3dum.dll 32767.65535.65535.65535, GUID: 89220A1D-7040-CDB8-3279-F3A7D74EED5A </desyncdata></report>
I also tested using the 50:50 method with packs.
The issue still occurs even with all packs turned off.
In my case, Get Famous seems to be the cause of the freeze.
Interestingly, when I also have Enchanted by Nature installed, the base game issue is resolved.
puzzlezaddict I did that, sims froze again at 2 am sim time. I fast forward the time on the game and kept hitting restart object. Finally, one sim (the one I wasn't trying to reset) reset and worked again. My main sim however, still stuck. Only reset for me to give a task and it disappear and start glitching again. I went into CAS and got out hoping that would work. All it did when I got back into live mode was take away the bottom bar where you see your sims and needs etc. I couldn't click anything except the quit button. I stayed on for 10 minutes to see if it would come back, it in fact did not. :(
The Sims Team
