Ads not working, Android
Currently attempting to get a hold of staff as well (I don't think they're understanding my issue). I'm on android, ads don't work. Simple as that. Yes I've tried all the normal stuff. I'll attach a few images. Two are the before/after of clicking the watch an ad button on the events page, just darkens the screen, nothing ever pops up. Other one has an empty container where there's supposed to be a "watch ad" button. I have had this issue for years, just never complained about it until now. Been through multiple phones, again tried all the normal ad ID stuff, clearing cache/data, restarting, updating, uninstall reinstall, etc.Lost my account
my internet went out so without realizing that there was no internet thought it was a problem with EA so I uninstalled and reinstalled, when I got back in it put me through the tutorial and I was trying to sign out and back into my account that was almost a 3400 overall and I spent money on and it wont let me reconnect to the accountStep Up Iconic Bug
Ok so I’m Mikey3108. I just did the whole step up offers that were offered today. I did the guaranteed iconic one and I didn’t get an iconic! What is up with that? It worked perfectly for the ghost step up. But now it didn’t work for the regular. Someone please help. I don’t know what to do. I just want my guaranteed iconic. ThanksnUnknown Error at "Hiring Coaches" and "Failed to initialize EA services" errors
I've been unable to sign into my game for a couple days now because of the "Failed to initialize EA services" error. I have restarted my game many times, restarted my device many times, cleared the games cache, checked for updates for the app and device, force stopped the game many times, switched accounts, and toggled Wi-Fi on and off. Nothing has worked but when I toggle the Wi-Fi, a new "Unknown Error" comes up at "Hiring Coaches" and I cannot do anything. I've repeated everything I've listed before but nothing will work.Bug with Step Up Offer Deal (Ultimate Freeze)
I bought the 5 packs of step up for ultimate Freeze. But I did not receive an iconic player. It said an iconic player was guaranteed if all 5 packs are bought. I only received an epic player. Now the deal is gone and I am missing the iconic player. I asked for help in the EA support, but they told me to post the issue here for further help. looking forward for further information and help here. (as the support already asked for it: I can’t provide a screenshot of the issue because I wasn’t expecting problems when buying/opening the pack) best, Dom
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