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EA or AI
Is there any real developers left in your Office or what, you changed the game and lost a bunch of paying players, and your trying to make up by rating the prices on everything,, this is no good, scroll back please, or you will lose us all25iyuxummy8h12 hours agoNew Rookie18Views0likes0CommentsSounds (music and other) both turned off but still getting sounds
I don't know how long this has been going on since I usually keep my phone sound (Android) turned all the way down, but I've just noticed that I am getting sounds from buildit even though I have all sounds turned off in settings. Are ads now able to override the sound settings? If so, this needs to be fixed, I do NOT want ANY sound coming from buildit. Anyone else notice this issue?75535013 hours agoNew Rookie13Views0likes0CommentsKeep lvl. 1-5 buildings
Hi everyone, is there a way to keep buildings at any lvl. from 1 to 5 without the annoying upgrade message popping up? I want to build a city with variety of buildings not just luxurious lvl. 6 which all look the same. Second, can EA please give us railway bridges permanently? I think it’s such a necessary item to build a city with rivers and railways. I have a river with a railroad going across it, so i basically have a gap in the river with the railroad being on the ground which looks awful, but there is no other way.lenagroclen14 hours agoSeasoned Novice23Views0likes0CommentsGame-breaking service bug after update
I want to document a serious, update-induced bug in SimCity BuildIt that has affected my city and, judging by recent threads, many other players as well. What happened Immediately after a recent update, my city developed persistent service errors: Buildings showed red lightning / repair / service icons despite large overcapacity City view and edit view were often inconsistent Service problems followed buildings when moved New buildings sometimes worked, old ones stayed broken Repair / service states became “stuck” and never resolved naturally This was not caused by roads, coverage, or insufficient capacity. All core services (Power, Water, Sewage, Garbage, Fire, Police, Health) were clearly sufficient. EA Support experience (7 attempts) I contacted EA Support seven times. Every response was generic They repeatedly sent irrelevant guides (freezing, reinstalling, clearing cache) They never escalated to a technician They completely ignored the fact that this was a data corruption / state bug One case was even closed without resolution Support simply does not understand this issue and refuses to treat it as technical. The actual technical problem (important) This is not a coverage issue. It is service-state corruption at building level, introduced by the update: Global service systems are fine Individual buildings have corrupted service flags These flags do not reset automatically Normal gameplay cannot fix it What EA needs to do to fix affected cities For existing cities, the only real fix is: A server-side reset of building service states / flags (or a forced full service reinitialization per city) Anything else is just deflection. What finally worked (player-side nuclear option) With help from ChatGPT, I did what support never suggested: Moved factories and shops out of the city Deleted all roads Deleted all services Deleted all residential buildings I could Left only unsellable buildings (Omega / Epic / task-related) Closed the app and waited Rebuilt the city from zero, extremely slowly: One service at a time One house at a time Long pauses between actions After this total teardown and controlled rebuild, the city is finally stabilizing again. New buildings behave normally, services are consistent, and the city appears “saved”. This should never be required in a live-service game. Conclusion This bug is real It is widespread EA Support is not equipped to handle it Players are being forced to destroy their cities to recover EA needs to: Acknowledge this as an update regression Escalate cases to actual technicians Provide a server-side fix for affected cities Until then, players are on their own. If you’re experiencing similar behavior, you are not doing anything wrong.6j4c0d9kes6520 hours agoSeasoned Novice74Views4likes1CommentPower, sewage faults
All 4 cities, power and sewage. I have tried to renovate, fault just comes back. I have extra power and sewage capacity, red indicators still says low. This happened all of a sudden in 4 cities at once. EA are not helping. Any solution????alancaldwell96123 hours agoSeasoned Newcomer45Views0likes1CommentLong ads in design challenges.
For the past month or so I have noticed ads that are about 2 minutes long in the game. The problem is, when in the design challenge and you want to change the items necessary to upgrade your home, the ad is so long that it will kick you out of the design Challenge and you come back and you're in your city again. And when you go back into the design challenge nothing has changed. I have contacted customer service five times about this in the last week. Now every single time I try to do this in the design challenge it's one of those long ads. It's to the point that I'm ready to uninstall the game because the design challenge is my main enjoyment from this game. No one in customer service cares , they're not going to change anything, they just want you to spend simoleons or whatever instead.15Views1like0CommentsLaaaaaaaaaagy Loooooaaaaading
The current load time to start the game and move between cities is horrendous. Game regularly crashes or just doesn’t do anything and I have to force quit and restart and then restart my device. Current enjoyment level 0 out of 10. Stop messing this thing up already and just make it playable.4Views0likes0CommentsVideo Ads keep crashing
This recent update is really buggy. One example is the Video Ad crashes constantlylMJKx5480872 days agoSeasoned Newcomer2Views0likes0CommentsTemu ad please fix.
The Temu ad in the game is not functioning correctly. When the ad appears, it forces me to the Google Play Store and will not allow me to close it or return to the game. It just bounces between the ad and the play store. Because of this, it’s hit or miss whether I actually receive the reward for watching the ad. This is happening repeatedly and is very frustrating. I don't even want to click on the ad anymore.Please fix this ad or remove it from my rotation.bwqr1zi12fab2 days agoRising Newcomer19Views0likes1CommentConstant power shortage, what should I do?
Hi! I keep having issues where buildings say they are getting no power or no water and that I need to fix this issue. I keep buying new power plants and new water plants and it’s not doing anything. I double checked and all my power/ water plants are connected to all the houses. It also says that my capacity for both beats the demand! So i’m not sure why i’m having this issue. What should I do? The happiness rating keeps going down and sims keep moving out. I attached one screenshot showing the capacity being greater than the demand and one of my city. Please help!LUNAUNA122342 days agoSeasoned Newcomer36Views1like0CommentsServices 2.0 - More updates from EA
Hello Mayors 👋 Thank you for being among the first to experience Services 2.0. We know it’s a big change, and we truly appreciate your time, feedback, and patience. 1. 🔍 Existing issue: “Services in Red” We’re aware that some players are seeing “services in red”, such as some Service icons displaying in red in the data layer, even when total capacity appears higher than demand. Before considering this a bug, please: Make sure all Residential Zones are properly connected to roads—disconnected roads can block service delivery. Check that there are no abandoned Residential Zones in your city. For Area Services (Fire, Police, Health, ControlNet), ensure each service building’s capacity covers all Residential Zones in its range. If you’ve reviewed these points and the issue persists, we want to hear from you. We are closely monitoring these reports and working to resolve confirmed issues. Please submit a detailed bug report as explained below (screenshots or video really help!). Every bit of detail you provide speeds up our solution. 2. 📝 Services 2.0: How It Works Services 2.0 introduces big changes: Upgradeable Area Services Area Services like Fire, Police, Health, and ControlNet now have a Capacity amount that you can upgrade. Each service building can only serve a certain number of Residential Zones. Covering too many, or high-level Residential Zones, with unupgraded service buildings may cause issues—including buildings losing services or getting abandoned. You can solve this by upgrading existing ones, adding more, or using higher-tier service buildings. Maxis Manor and Maxis HQ have infinite capacity within their area of effect. Upgradeable Capacity Services Power, Water, etc. are also upgradeable. These changes help you save city space over time, thanks to greater service capacity after upgrades. Service Rollout and Suppression Period When Services 2.0 arrives, there’s a short suppression period where services won’t affect your city. After this, one new Service unlocks every 24 hours, starting with Power. This pacing helps you adjust before each Service becomes active. 3. 🎁 Helping You Adjust: Gifts for Players All existing players who received Services 2.0 have also received gifts—free service buildings, with some already fully upgraded, as well as currency. We calculated these individually based on your city’s progress and needs. Please check which Services you have already received, which can help you out when deciding how to best serve your city’s needs. You can find your gifts stored under each Service category in the build menu. 4. 🛠️ Your Concerns: Upgrade Costs and Rearrangement We heard your concerns about upgrade costs and rearranging your city. It can feel tough, especially if it seems like you’re re-earning what you had. Don’t forget—much of the value you need might be in your free gifts, so check those out! 5. 🐛 How to Report Bugs If you run into problems, please post in our Services 2.0 Feedback Thread. The most helpful reports include: A clear description of the issue Steps to reproduce it What you expected would happen What actually happened Screenshots or videos The more details you share, the faster we can address issues. Thank You! 🙏 Please Keep the Feedback Coming Services 2.0 marks a major step forward for the game and continues the evolution of SimCity BuildIt and its Mayors. Every report, suggestion, and comment is seen and discussed by the team, and they shape how we improve Services 2.0. We’re listening closely and we are committed to making this feature better with your help. We know change can be difficult—thank you for sticking with us, sharing your thoughts, and helping make the game better for everyone. Our improvements are ongoing, and your voice is a vital part of the conversation. Thank you for playing! — The SCBI TeamEA_Cath2 days agoCommunity Manager410Views2likes0Comments- froggy08123 days agoNew Rookie51Views0likes1Comment
Bug issues
Hi, I need help regarding a mayor contest mission.... The mission was about earning 11k simoleons and I did it even more... But the bug still remains I already tried asking by using "message us" but I don't see any notification Before that I sold 5 japanese tree And even after a while 5 french items and 7k simoleons tax8w89vghjxoh33 days agoRising Newcomer34Views0likes0CommentsOut of utilities when I'm not
Hi there Why does it say that everywhere is out of water when I have plenty and all of my water is connected to roads? I've added some screenshots so you can see what I mean. This happened before with electricity and then one day just randomly disappeared, and was replaced with a water shortage with no apparent reason for it Please help!5llgejdp2nkx3 days agoSeasoned Newcomer162Views3likes5CommentsRegions Population Calculation Error
I am playing SimCity Buildit on iPhone 17 - latest iOS. The game is not calculating my regions population correctly. I have 5 regions and well over 4 million population. But it is reporting a blue 2.5 million. Anyway me else have this issue or am I misunderstanding how regions population works?LDGL_LA3 days agoNewcomer31Views0likes0Comments- e9u3tldaz2ku3 days agoRising Newcomer70Views0likes5Comments
Building service demand
My girlfriends cities building service demands are significantly higher than mine but I have a larger population and can’t work out why it’s different for both of us as she had a 7000 population but her demands for water and electric were 148 where as mine for an 10000 population was only 217qjqfj2qiyfm3 days agoRising Newcomer101Views0likes6Comments
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