Recent Discussions
Simcity 5 keeps crashing.
I play the game and after a little bit it crashes, it says "sim city as stopped working" i know it has nothing to do with my graphix card or anything because it used to do it with simcity 4 not that long ago. I dont know how to fix it, It will not stop crashing. I dont know if its origin but im starting to dislike origin a lot because of these issues.
Can't play SimCity - city won't load, hangs in load screen
Have read multiple forums, spoken with tech support and now here I am. This game is riddled with bugs, and now to top it off, I can't play it at all. The reason for the new post is because I can't play at all. All other related threads are about people not being able to get the game to load, or about not being able to play a specific city. I can get the game to load, but can't play any city at all. My SimCity updater works fine and connects to servers. I can then go through the menu screen and select a city to play. It then runs through all the loading (reticulating spleens etc.) but never actually gets into the city. Here's what I've tried (from other threads): Restart game Restart computer Swap servers Try playing a private game Run repair install Run SimCity Recovery App Reinstall SimCity Wait for it (to apparently connect to the servers) for 3 hours Remove contents of UserData folder (can't even play the tutorial after doing this) None of this has worked, so enlighten me... what next? Should I give up and just say that it was well worth the money for a box with a shiny plastic disc inside?EA has the WORST customer service
I bought SimCity, came home and went to install is and am being told the registration code has been used! I contacted EA, and Nipun was miserable help. Apparently I bought the game used, and per EA policy, I can't do that. Now because the game is open, the retailer wont accept the return! When I requested to speak to the supervisor, I was asked to hold, and Nipun came back with a reply! I'm done with EA. info: Your approximate wait time is 5 minute. info: You are now ready to chat with Nipun. Nipun: Thanks for contacting EA Customer Experience, my name is Nipun. How may I assist you today? you: hello Nipun: Hello Ben ! you: I bought simcity and told I cannot install it due to the product code already being used Nipun: I see you: is there anyway to get the code reset or am i out the money paid? Nipun: I would like to inform you that you have purchased a used copy of the game it cannot be redeemed on your account as once the code is redeemed it cannot be redeemed again . Nipun: As per the EA policies we do not suggest customers to purchase a used copy of the game . you: this is a very bad policy as I bought it NEW you: and very bad customer service Nipun: I understand your state of mind but these policies are made for the security of the customer's account .What best I can do is I will provide you a 15% discount code which you may use to purchase the new copy of the same .How about that ? you: I already bought it! What does a 15% discount do when I already paid $60 for it? Nipun: I am afraid then as its an online game needs to active on the account which you are using .I am so sorry as you would not be able to play until its active on your account . you: may i speak with your supervisor Nipun: Yes you may Nipun: Do you mind if I place your chat on hold of a couple of minutes so that I can connect you with my supervisor ? you: please do Nipun: Thank you for waiting. I appreciate your patience. Nipun: As I have checked this issue with my supervisor he also told me the same thing that once the code is redeemed it cannot be redeemed again on other account . Nipun: This is an EA policy . you: EA has just lost a customer for life you: I will gladly post to every forum social networking site about this issue Nipun: If I were in your shoes, I’m sure I’d feel just as you do but as per the policies this is not possible to redeem the code again . you: and considering I asked to SPEAK to your supervisor and you come back with a reply, that is very bad customer service info: Your chat transcript will be sent to ************@*mail.com at the end of your chat session. you: shows where EA rates its customers Nipun: In what issue you want to talk with the supervisor as I have discussed the case with him he said the same thing which I have already told you o. you: really? Nipun: Yes . Nipun: I have discussed this case with him . you: i need the phone number for your corporate office and your employee id number Nipun: You may use the call me option available on the help website and our team will call you up for this issue .Our team will be available from 8AM-11PM CDT, Monday through Saturday Nipun: I would not be able to provide you the employee id number as this is not allowed .You may have this case id for the reference : 1******** info: Your chat transcript will be sent to ************@*ail.com at the end of your chat session. Nipun: Is there anything else that you wish to know?
[FAQs and guides] Learn about Tutorials, Friend list, Servers and more
Hello mayors, Below you will find some of the frequently asked questions on Answer HQ about SimCity: How to choose a SimCity Server Friends in SimCity SimCity Free Trial As a new SimCity Mayor, do I need to play the tutorial? How can I play SimCity in single player? (PC) How can I start the game in Windowed Mode or at a lower resolution via Command line? (PC) Common issues with fixes (PC) Checking for updates issue (Mac) How can I use Retina display resolutions? (Mac) Known installation issues and how to fix them SimCity Troubleshooting Guide for returning players How to post a dxdiag? How to transfer cities to Single-Player & Update 10.3 release notes For more articles and FAQs, please check the SimCity Help Center. Want to know more about Answer HQ? Check our Guide."You cannot claim this city because you do not own some of the content used to create it."
I can't seem to join any regions with open cities because of this message. I bought the standard version of the game but I just can't find any regions that were made by someone with the same version. There seems to be no way to filter for regions created using a certain game version (or even regions with open spots), which makes finding a region to play completely impossible.***'SimCity has stopped working' Crash FIX!***
After 3 months of not even attempting to play the game because I could never get it working, I finally gave it one last crack, and it WORKED! If your SimCity comes up with the error "SimCity has stoppped working" as soon as you try to launch, try this; Go into your Origin Application Go to the drop down menu up the top titled 'Origin' Click on 'Application Settings' In the menu that pops up, click on 'Origin in game' UNCHECK the 'Enable Origin In Game' box (as in, turn it off) Now play SimCity ! It still comes up with an Error saying 'Cannot connect to SimCity servers' when it first loads up, but after that it continues on into the game. I also found out that if I had 'Windows Magnifier' enabled I wouldnt have a cursor in the game. I cant guarantee that this will fix it for everyone, but thought it was worth sharing ! Good Luck !Region Not Sharing Resources / Status Checks between cities
The region I have created has 1 city I am actively working, and 2 small cities I have created to take other roles. The problem is that I have tried to sell power/water/sewage to the small cities, and they aren't taking it. Additionally, when I am in the small cities, I cannot build the buildings granted by the upgrades in the city I have been working (Department of Finance, Oil HQ, etc etc etc.) NONE of the region checks are going through. Every city is acting like an island with no communication between them. I thought this was supposed to be the point of always online.SimCity keeps freezing (NOT BSOD or windows error)???
Hi, I've seen a lot of posts about SimCity constantly crashing with a blue screen of death or windows error but mine just simply freezes? I'll be playing for about 30 mins to an hour or sometimes if I'm lucky a little longer then the game will just freeze completely. I cant move the cursor and the music and sound efects make a horrible screeching noise. I cant CTRL ALT DEL to exit the game and everytime I'm forced to manually restart my computer. My graphics card never exceeds 60 deg C and my PC specs are WELL within the range to play this game on ultra settings. Anyone else get the same problem or know how to fix it??? Please help, its getting extremely frustrating having this on top of server issues. I also experienced the exact same problem whilst playing the beta. Thanks!City is not processing. Rollback or abandon. Rollback fails.
Anyone else having this issue? I've spent a few hours now, twice, building two different cities, in two different regions. After a couple of hours, I get an error message - Your city is not processing correctly. This quits to a region view, where you have to choose from Rollback or Abandon. Clearly, I have tried to choose Rollback, but to no avail. All over red rover - can't get back into that city. If I quit, and restart, it even says "Resume City Name" I think great, until I try it - Cannot load city at this time. What kind of rubbish is this? I have paid $100 for this game, and it appears to be so buggy that it should be considered an alpha release, let alone beta. *HURRUMPH!*