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Zeelmaekers's avatar
Zeelmaekers
Hero+
7 years ago

Re: red clock in top right server freezes problem fix

Hey there

I think you are suffering from high latency.

I have 2 possible solutions:

(if this is the problem)

Change servers

Start apex legends but don't continue then wait for 60 seconds and press escape twice. You will see Data Center appear in the bottom corner.

If you scroll the list, Choose the server with the lowest ping / Packet loss.

Connection Trouble Shooting

Follow steps on this site, It could solve the problem.

If nothing works, make sure you are not watching YouTube / downloading.

Let me know if this works.

(Can you post a picture of the clock?)

1 Reply

  • Obtive's avatar
    Obtive
    7 years ago

    I am getting regular timeouts that lasts about 15-30 seconds while trying to play on Sydney servers from New Zealand (great ping on other games ~50), I've tried re-installing and selecting the server in the title screen. Anyway the traceroute I ran shows some timeouts too: I am thinking it may be my ISP

    Tracing route to easo.ea.com [159.153.64.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.254
  2     2 ms     2 ms     1 ms  125-239-247-1-adsl.sparkbb.co.nz [125.239.247.1]  
  3     *        *        *     Request timed out.
  4    11 ms    18 ms    27 ms  ae8-10.akbr6.global-gateway.net.nz [122.56.116.5] 
  5    23 ms     7 ms     6 ms  ae7-2.akbr7.global-gateway.net.nz [122.56.119.53] 
  6    30 ms    30 ms    31 ms  xe0-0-6.sgbr3.global-gateway.net.nz [202.50.232.190] 
  7    30 ms    30 ms    30 ms  ae7-10.sebr4.global-gateway.net.nz [122.56.127.214] 
  8    34 ms    33 ms    44 ms  ae-17.r20.sydnau02.au.bb.gin.ntt.net [103.13.80.121] 
  9    34 ms    34 ms    34 ms  4.68.73.217 
 10     *        *        *     Request timed out.
 11   218 ms   218 ms   218 ms  4.79.23.202 
 12   227 ms   227 ms   226 ms  159.153.92.10 
 13   232 ms   232 ms   232 ms  159.153.92.94 
 14   232 ms   231 ms   232 ms  bfbc2-ps3.gos.ea.com [159.153.64.173] 

Trace complete.

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