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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Congestion, Packet Loss and Prediction Error every single match.

Hi there, @H4vyk.

I'll try to help find out why you're lagging so much. First, are you on a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

6 Replies

  • NIX83LVL's avatar
    NIX83LVL
    5 years ago
    @EA_Aljo dear developers. maybe you can finally fix your servers. it is simply impossible to play. every game i have packet loss. and no need to say that I have some problems with the Internet. in other games this has never happened.
  • huyness6's avatar
    huyness6
    Rising Veteran
    5 years ago
    @EA_Aljo yeah i dont have nearly as many problems with other online games as Apex. This is suppose to be a professional online game but your servers are running AOL dialup or something. EA should be embarassed!
  • McChodeGuy's avatar
    McChodeGuy
    5 years ago
    @EA_Aljo I get same prediction error problems. Great internet, no problems in any other games. EA wont do anything unfortunately.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @McChodeGuy @huyness6 @NIX83LVL 

    If you can go through some troubleshooting with me, we may find out why this is happening. Without it, we can't rule out any issues with your connection.

  • Tis981's avatar
    Tis981
    5 years ago

    Every time, packet loss and connection issues. Impossible to play... Already opened the ports, check my router, my wifi network.. I tried to solve in any way, looking in the forums, on youtube but nothing... Please fix those server !!!!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Tis981 

    You mention wifi. Does that mean you're playing on a wireless connection?

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