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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Windows 10 Packet Loss

Hey @arbormyst. 


The packet loss starts happening pretty early in the trace, almost as soon as it leaves your home network. When you have a chance can you try changing the DNS settings in Windows to see if that helps at all? I've seen cases where using a different DNS can help with issues like this. 

You can change the DNS in the Windows TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you select Manual you can enter a DNS of your choosing. I usually suggest the Google DNS (Primary: 8.8.8.8, Secondary: 8.8.4.4), but if there's a different open DNS you would like using instead that's OK as well. 

Let me know how that goes once you've had the chance to give it a shot. 

/Kent

4 Replies

  • arbormyst's avatar
    arbormyst
    6 years ago

    Kent,

    My initial results were actually with Google DNS already.

    I reran UOTrace today with Cloudflare DNS 1.1.1.1 and then reran it with Google DNS (8.8.8.8/8.8.4.4) (flushing DNS between). I attached the trace results for that and saw no packet loss for both between me and the end server.

    In game though, I am still getting the packet loss symbol in top right.

    Any other ideas on what I can try? Do I need to restart between changing DNS each time?

  • arbormyst's avatar
    arbormyst
    6 years ago

    Okay, looks like a reset of my router and modem were required, but everything seems to be working now.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @arbormyst 

    Thanks for following up and letting me know. I'm glad to hear it's working better for you now! 👍

    /Kent

  • Ryusai909's avatar
    Ryusai909
    5 years ago

    4.79.23.202 is constantly 100% packet loss no matter what dns server I use. Its caused me to get kicked from the game multiple times and caused me to get 2 penalties from playing ranked. Every game it has red boxes in the corner of the screen now. * season 6. Ever since this season started this has been an issue. It never happened in season 5, but as soon as I updated its been buggy af. 

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