Heya,
unfortunately, if the team cannot find any evidence of a hack in an account and someone has broken rules on the account, then it's not possible to simply lift the ban.
You can try contacting Support again to ask them to look for signs of a hack and secure the account, before sending in another dispute.
Community ManagerHeya,
unfortunately, if the team cannot find any evidence of a hack in an account and someone has broken rules on the account, then it's not possible to simply lift the ban.
You can try contacting Support again to ask them to look for signs of a hack and secure the account, before sending in another dispute.
I haven’t been able to get in touch with anyone revolving this situation but I got in touch with someone a week or so ago about Someone being on my account could someone get in touch with me to sort this
When you say "someone" do you mean a friend, family member, or acquaintance?
Did you leave your hardware open and or accessible for others to easily use?
Community Manager
