Community ManagerIf you happen to have access to a PC, please run the test there. It generates more in depth results. Regardless, those hops with *** in them mean there's a connection problem with that server. You also have some very high ping times, but that could be due to your location. This test server is in the US. If you're closer to Europe, it would be good to run the test again, but use the IP listed in the instructions for Europe instead.
It's really not that hard to fix getting penalized in the game for a connection issue. That's on your end plain and simple
