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xXlDarkZlXx's avatar
5 years ago
Solved

Account banned for no reason help

Hey I've been playing for an year now and yesterday i could not start games because it DC'd me and displayed a message account banned for cheating.
now I'm a player that never cheats in any game i hate false progress my kdr right now is 1.57 i consider myself above average player and i only got to diamond 4 in season 3
(when it was much easier).
now 2 days ago i had problems with apex's friends list some were offline even thou they're online so i deleted origin installed it back and apex was gone from library i could not start it through the game itself and i could not add it to library cause of a weird message Whoops an Error Occurred Please Try Again Later Red #User-Location -Fetch-Error as well as few other errors.
and sometimes it would ask me for a Activation code for a free game?
so i added apex as a non origin game and my friends told me they see me online but it said i was playing r5Apex but game would not start.
the last thing i did was a solution i found on google use a VPN so i did and suddenly i could add apex to my library again and everything was fine for this day.
the following day i got banned for cheats.
i dont know why, somethings are on my mind
i did use the sentinel rapid fire bug once in a normal match just shot in the air for fun didn't kill anyone.
and i also have Reshade installed for a little blue corsair that i added like the ones on the gaming displays.
did one of this things get me banned?
my friends also used sentinel rapid fire with me no one got banned.
i love apex very much it is the best battle royal ever and i'm freaking out i dont know what to do.
i also own recordings of most of my wins should i have to send them to EA?
Best regards to everyone my name is Etien.

14 Replies

  • This time I added 6 youtube links as proof of my gameplay hope it will help.

  • i just got another negative from the dispute.
    i researched on may have caused this and discovered some people had issues with ambient light LED with software that alter the OS and memory
    and i have bought few months ago LED for my monitor with AmbiBox software that may have caused my ban.
    anyone heard of something like that??
    i have sent a third email to the service team will they check this out?

  • look at suppot answer to your trubble ..plzz see this article and * off just like that... * u game supporters and helpers u suk so bad

  • "Several days"

    I sent one in 12.11. Its now the 30th.

    Is there any way you know of that would make this process go faster or to atleast be contacted back within the 72 hours EA promised on their support page?