account got hacked, hacker used cheats and now im banned
My account is getting hacked and the person probably using cheat on my account.
once i got back my account, it already says that its banned. what can i do about this
can i get my account back because i never cheated.
i have some proof that someone hacked my account.
The EA staff who work here on AHQ cannot help directly with account-related issues, such as bans or having been hacked.
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/FYI it might be as good idea to turn on 2 factor authentication on your account, if you haven't already.
https://help.ea.com/en/help/account/ea-login-verification-information/
