I had my ps4 account linked to this EA account,because i was playing on ps4 in the past. I changed EA account so i transfered my ps4 account to the other EA account, however I didnt get the progress that I had in my ps4 account in the other EA account. So i thought that if I relink my ps4 account to the EA account i originaly played with in my ps4 I would get it back. But it never happened. Is there any fix to this problem?
Community ManagerHey GR_Nonsense,
That just means if you still have access to the original EA account where that progress was made, re-linking the platform there may restore access to the content. Unfortunately that cannot be guaranteed as the process of unlinking an account can cause permanent issues in some cases.
If this is the original EA account and you've re-linked your PSN account here but that progress has not returned, unfortunately that would mean it's lost. If you're not certain this is the original account or you no longer have access to the original EA account, our support team can help verify and update the login information for the EA account itself, however sadly they would not be able to manually restore anything that hasn't returned from re-linking.
Ok this is what I did(I relinked my platform account back to its original EA account). It says that if I can acces my account I can get my stuff back. What do I do to acces my account to get my stuff back?
GR_Nonsense It means that when you unlink a platform account from an EA Account, you can try to relink that same platform account back to the same EA Account it was just unlinked from.
In the link you shared it says "If you unlink your platform account and link it back to your original EA Account, you may be able to get your stuff back if you can still access the account" what that means and how do I do this?
GR_Nonsense Sadly no.
Community Manager
