I last played Apex Legends on July 29. Today, I logged into the EA app and entered the game, and found that the game account became level 1. All the data was gone. My game level was at least 300 , How can I find the lost account data😢
Yes, I was playing Apex Legend on steam. Later, I unbound my account from steam and used the EA app to log in to the game, which was about 5 months ago. I've had no problems playing games with EA apps since then. So it was sad to find out today that the game account data had disappeared.
No, I only use one email address.
Community ManagerHey @XPSGS47,
It looks like you have at least two different EA Accounts.
The one you're posting with has the username XPSGS47.
The one in your screenshot has the username BlinkingMonster.
You'll need to try logging into Apex with the account you're currently posting from here on the forums.
Sorry, I just found that the EA app automatically logged in to the account that I was not using before. Thank you very much for your help😳
