APEX account has been unreasonably banned
My APEX game account has been banned for no reason, without cheating, without being on a cheating team, without using a black card to recharge, without scolding anyone. The accelerator has also been playing on a server node in Hong Kong, and I have not been notified of the ban by email. There is no record of any historical reasons for the ban. The ban is inexplicable, I hope it can be lifted quickly. After playing the game for more than ten years, I was banned for the first time, but it was still inexplicable, without even a reason.My ban history is also blank, and the evidence has been uploaded. I hope it can be resolved quickly. I finally recharged three heirlooms, so as not to make green players sad.
All the available information relating to your ban would have been communicated to you via the email associated with your EA account. Pl check that email, esp the junk folder.
You can also check out your ban history here, but please note not all bans may appear here:
https://help.ea.com/en/my-ban-history/
The EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
There is also this AHQ guide on bans and suspensions :
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-in-contact/m-p/9754200#M355907
It is my understanding that you can appeal a ban a number of times.
