Forum Discussion

orbitaldisaster's avatar
orbitaldisaster
5 years ago

Apex coins not received

Spent $40 didn’t get a single apex coins first y’all make it so i can’t loot in game with your * bugs and now i get my money taken that’s great🙄
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @orbitaldisaster for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

It's best to have your proof of purchase ready to go: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product APEX

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

 

Darko

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