Forum Discussion

NeedToFight's avatar
5 years ago
Solved

Apex coins unavailable (steam)

Its been almost 3 months and still no fix

Can you please fix it, Need to buy the Pass with steam wallet before the season ends

  • Hi @NeedToFight

    This issue is still under investigation, but I'm afraid we don't have any details on when this might be resolved. Once we do have more information to share on this we'll be sure to let everyone know. 

    /Kent

45 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @werky1231 

    Gotcha, thanks for giving it a shot. 

    When you have the chance I think it would be best to reach out to the EA Help team so they can take a look at your account. I'm afraid we aren't able to look into account or purchase issues here on Answers HQ. 

    You can find more details on how to set up a case with them at the EA Help website. You can also speak with the team over Facebook or Twitter instead, if you prefer. 

  • on the apex store page on steam there are no coins to buy and in game the coin page is unavailable so i dont even know how to buy coins through my steam wallet at this point

  • I never thought I'd see the day where we had to bugg a game creator to give them money. How is this an issue that doesn't have an immediate fix? 

  • Is there a resolution to this? I see this post is from over a year ago and I'm now experiencing the same issue. All coins are "unavailable" in store.