Apex error (code:leaf) Xbox One
Hello before apex v309.74 I would always get an error saying unable to connect to servers I tried everything to fix that. Now with the latest update I’m actually getting an error code and I get it ev...
Forum Discussion
EA_Blueberry
Community Admin
Community AdminExperienced this error myself last night with some friends. It eventually went away after partying back up but we've seen others mention this here and on other channels too.
For those on PC there is another post on it here.
PlayStation 4 users can find a post on it here.
It looks like power cycling the console and network can help. We recommend trying that while we forward this to the Apex Legends team to review.
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
PS4:
Power Cycle
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
Xbox One:
Power Cycle the Console
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
I just downloaded the game for the first time because my WiFi wasn’t good enough to play online games. I tried many times to do the training and I get the code leaf error. I tried joining a friend and we got into the set up of a game and then I got disconnected again. I don’t understand what’s happening but it’s extremely annoying. I have done the same stupid training 10 times because I can never get all the way to the end before it crashes again. I have been able to play any other online game like fort nite but can’t play apex so my connection isn’t the issue. I also reset my ps4 and nothing changed. I hope this gets resolved soon so I can actually try this game out
Code Leaf on both my Xbox and PC. Wish there was an explanation as to what CodeLeaf referred to, that way we could track down the problem.
Code leaf is an unknown disconnection
- EA_Blueberry
@hdobrott17 wrote:
I just downloaded the game for the first time because my WiFi wasn’t good enough to play online games. I tried many times to do the training and I get the code leaf error. I tried joining a friend and we got into the set up of a game and then I got disconnected again. I don’t understand what’s happening but it’s extremely annoying. I have done the same stupid training 10 times because I can never get all the way to the end before it crashes again. I have been able to play any other online game like fort nite but can’t play apex so my connection isn’t the issue. I also reset my ps4 and nothing changed. I hope this gets resolved soon so I can actually try this game out
Thanks for power cycling the PS4. I received this error myself when I got home to play and after doing the steps for the Xbox One above (power cycle, MAC Address, unplug internet for 5 minutes) and it worked.
Did you also reboot the internet too? We understand you can play other games so it's not necessarily an overall connection issue with your network, but the current link you have when connecting to our servers that needs to be refreshed.
We've seen reports on this though on these forums, social media, and the Apex Legends Subreddit. The team has been made aware and investigating.Yes I have tried resetting my internet and it did not change. Hopefully it can be fixed soon. I would love to try out the game
I get code leaf constantly im connected to the best servers for where I live in central Canada St Louis 105 or New York 120. I never had this problem prior to the update I have over 700 hours of trouble free game play. I couldnt complete the hunt challenges because of this.
The problem is the game requires way too much data compared to all other battle royals they need to optimize the game by reducing un needed data like banner all over with kill counters and map data from people 2km away.
- EA_Blueberry
Hey all,
We have an update on the code:leaf error here. We'll continue to update this post regarding developments around that specific error.
