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lmontalvoian's avatar
lmontalvoian
5 years ago
Solved

Apex expired credentials and asked to reset password.

I’m truly upset with this message while trying to login to apex on PS4.  One I don’t even recognize the email listed on the message to reset password. I tried to login in by choosing the platform I u...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @lmontalvoian, 


    I'm sorry, but we can't look into account issues here on Answers HQ. I can only recommend following up with the EA Help team so see if they can help you update the account info. 

    For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @lmontalvoian, 


I'm sorry, but we can't look into account issues here on Answers HQ. I can only recommend following up with the EA Help team so see if they can help you update the account info. 

For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

/Kent

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