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L3TS_G0_G4MBL1NG's avatar
L3TS_G0_G4MBL1NG
2 months ago

Apex freezes the entire PC after 05.03.2025 update

Hello! Ever since the last update, which was released yesterday, on June 3rd, Apex Legends has started freezing my whole PC after like 5-10 minutes of playing. I’ve already tried to uninstall, reinst...
anticheat
crashing
freezing
pc
updates
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 months ago

Hey everyone,

Please include some information about your systems so we can take a look! 

You can follow these steps to attach a dxdiag, or please at least let us know your specific GPU, CPU, platform (Steam/EA app) and which driver version you're currently using on your GPU. Thanks!

xiaoyo0927's avatar
xiaoyo0927
Rising Rookie
2 months ago

Hello, EA_Mako:
I'm running Apex Legends on both EA and Steam on Windows 11 
CPU is i7-10700K and GPU is AMD Radeon RX6600 (Driver was downgraded to 24.12.1 used to be the newest version 25.5.1).
Just like L3TS_G0_G4MBL1NG mentioned, everything was fine until the new update released.
I thought it was the GPU driver's problem and tried to reinstall again and verify the game files from Steam as well but nothing seems to be fixed.

  • borntofragcom's avatar
    borntofragcom
    Seasoned Rookie
    2 months ago

    Same situation. I had nvdia driver april 2025 and then i updated with the last (have gtx 1660 super). Same problem with new driver !

    Only in one case no freeze, with an error on ati dll. In the past EAC report an error on soudgraph imon manager

    • everything was fine until the new update released. also for me.

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