Apex Legends started to cause kernel level freeze since last couple of days on around 8 minutes mark since launching the game. Before the system freeze audible increase in laptop cooling system and increased load on CPU and CPU temp.System: Alienware M18 R1RTX 4070Ryzen 9 7845HXTried solutions:Clean Reinstalling GPU drivers and AMD chipset driversHard resetting my laptopTurning off Realtime virus ProtectionAdding Apex Legends and Easy Anti Cheat on scan exclusion listTurning off Vulnerable Driver BlocklistRunning Apex Legends on DX11Disabling Realtek Audio and Realtek Family Gaming Updating BIOSAnd many other attempts to let EOS bypass the kernel loop.Attached the Anticheat Log below.

Hey sherrinator1205, Your previous post was merged over to our main thread on this issue, please see the post and response there for more info, thanks!

Forum Discussion

sherrinator1205

Newcomer

7 hours ago

Apex Legends causes kernel level system freeze

Apex Legends started to cause kernel level freeze since last couple of days on around 8 minutes mark since launching the game. Before the system freeze audible increase in laptop cooling system and increased load on CPU and CPU temp.

System: Alienware M18 R1

RTX 4070

Ryzen 9 7845HX

Tried solutions:

Clean Reinstalling GPU drivers and AMD chipset drivers
Hard resetting my laptop
Turning off Realtime virus Protection
Adding Apex Legends and Easy Anti Cheat on scan exclusion list
Turning off Vulnerable Driver Blocklist
Running Apex Legends on DX11
Disabling Realtek Audio and Realtek Family Gaming
Updating BIOS
And many other attempts to let EOS bypass the kernel loop.

Attached the Anticheat Log below.

anticheat

crashing

freezing

1 Reply

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EA_Mako
Community Manager
7 hours ago
Hey sherrinator1205,

Your previous post was merged over to our main thread on this issue, please see the post and response there for more info, thanks!