Apex Legends crashes with no errors on startup - a new important clue

I'm writing following the instructions of ea technical support assistant. There is a new important clue about the crash at start, I mean the autoclose of the game with no errors at start (just after the first blackscreen with red little logo of apex).

At moment:

1) The game sometimes works, sometimes (often) has this trouble: the game closes at start with no errors, just after the the blackscreen with red logo. Once this trouble happens for the first time in a day, the trouble persists for a long duration (1h--->24hours, random duration).

2) During this time, my account will produce this trouble on all Personal computers I try, also in different house with different connection (also if you try in a pc where apex is regularly played but this trouble never happened). You can try uninstall, or follow all ea guidelines, nothing changes. If you try other accounts on my pc, during my account in this bad status, they will work correctly (but I think they're vulnerable to occur in this trouble too)

3) After 1-24hours, randomly, the trouble solves himself (but is always ready to occur in this issue again).

So, the important new information is that is not an hardware related, or at least, not completely. Is an account issue, probably caused from some clients interacting with servers, but the trouble persists on ea servers.
The techical support requested me to post here, hoping other users can notice to belong to this issue and claim the attention of developers.

The tehnical support added that is no sharing account behavior if you limit this to this test (if any moderator doubts of this, read my chat log with ea technical suppot first).


I really hope this new info can provide a faster solution and let us all to play with no issues.