Forum Discussion

kerryslick's avatar
kerryslick
2 years ago

apex legends EA accounts merge

I just got the prompt screen for cross progression on my pc but it didn't merge my Xbox account, So I found out that my Xbox account is linked to a different EA account from my pc EA account. If I sw...
cross-progression
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @kerryslickThe cross-progression update will not merge two separate accounts. You can only use this feature on the same EA account you played with. 

The game progress cannot be transferred between different EA accounts, as unlinking any of the platform accounts will simply reset your progress. 

  

You can find more information on our official channels.  

  

  • A Quick Guide to Apex Legends Cross Progression: [Link]  
  • Follow Respawn on X: [Link] 
  • Learn more about Cross Progression on the official Apex Legends website: [Link] 
kerryslick's avatar
kerryslick
2 years ago

This is a major issue that many EA users are facing, I think that you guys should have a fix for this so we can merge to EA accounts to one. I have invested way too much funds into these accounts for it to be just wiped away like this. Please have your team look into this.