Forum Discussion

eltydgdg's avatar
6 years ago

Apex legends freezing and crashing

Having game freezes about every other game. Have tried every solution i could find on the internet. What should i do to fix this???

Log from Windows event viewer

Log Name: Application
Source: Application Hang
Date: 27.11.2019 18:30:52
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: GODMODE
Description:
The program r5apex.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3300
Start Time: 01d5a546d7650fc2
Termination Time: 4294967295
Application Path: D:\Origin\Apex\r5apex.exe
Report Id: ead16427-a9b7-47b3-b66c-62e867f9f799
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-11-27T17:30:52.969642800Z" />
<EventRecordID>9983</EventRecordID>
<Channel>Application</Channel>
<Computer>GODMODE</Computer>
<Security />
</System>
<EventData>
<Data>r5apex.exe</Data>
<Data>1.0.0.0</Data>
<Data>3300</Data>
<Data>01d5a546d7650fc2</Data>
<Data>4294967295</Data>
<Data>D:\Origin\Apex\r5apex.exe</Data>
<Data>ead16427-a9b7-47b3-b66c-62e867f9f799</Data>
<Data>
</Data>
<Data>
</Data>
<Data>Top level window is idle</Data>
<Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
</EventData>
</Event>

Security and maintenance problem details

Description
The program r5apex.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1090
Start Time: 01d5a545a8b78203
Termination Time: 4294967295
Application Path: D:\Origin\Apex\r5apex.exe
Report Id: 0964e210-ca89-436e-ae22-dd5e80571695
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle